https://business.forums.bt.com/t5/Broadband/Business-line-not-activated/m-p/85768#M15675 <P>Hi LumpyPrincess</P> <P>&nbsp;</P> <P>I have just replied<A href="https://business.forums.bt.com/t5/Broadband-and-internet/Connection-cancelled-again/m-p/85008/highlight/false#M15536" target="_self"> to your other post here.</A></P> <P>&nbsp;</P> <P>Beth</P> Thu, 25 Nov 2021 12:15:54 GMT BethM 2021-11-25T12:15:54Z https://business.forums.bt.com/t5/Broadband/Business-line-not-activated/m-p/85546#M15601 <P>I am stuck in a CLASSIC BT INFINITY LOOP OF FRUSTRATION.&nbsp; I had a new business line installed at my property and was issued a new telephone number. When I called in TO ACTIVATE it, I naturally called using my domestic landline, I now realise this was a comedic error because BT automatically puts you through to domestic broadband because you're calling on a domestic line!! So even though I explained all of this to the operator, he insisted what I needed to do in order to activate my broadband on my business line was to initiate a desist and reinstate order which sounded completetely illogical to me but hey ho, ours not to reson why... He also told me that this would happen on the 20/11/2021 and that at no time would I be without a service. Subsequently my domestic broadband was CUT OFF on the 20th of October !! And GUESS WHAT?! No SERVICE HAS BEEN ACTIVATED ON MY NEW BUSINESS LINE - I HAVE BEEN WITHOUT INTERNET FOR TWO WEEKS AND COUNTING. I HAVE BEEN TOLD SOMEONE FROM COMPLAINTS IS HANDLING MY CASE AND I WOULD BE CALLED. I HAVE ALSO BEEN EMAILED SAYING MY COMPLAINT HAS BEEN RESOLVED! I HAVE YET TO BE CALLED AND WHEN I CALLED THIS MORNING TO REITERATE MY COMPLAINT OR TRY TO GET ANYONE TO DO ANYTHING, LO AND BEHOLD I AUTOMATCALLY GET PUT THROUGH TO DOMESTIC BECAUSE IM CALLING ON A DOMESTIC LINE! 0800 800 152 GETS DIVERTED THROUGH TO DOMESTIC TOO! SUPPOSEDLY THE SYSTEM IS DOWN TODAY...SWEET JESUS. I DO NOT have the option to log onto a BT Hotspot as advised NOT EVERYONE LIVES IN LONDON. I do not get good mobile signal where i live, HENCE MY NEED FOR A BUSINESS BROADBAND AND LANDLINE SERVICE TO MY PROPERTY. I'M NOT EVEN ASKING FOR FIBRE - THAT WOULD BE BEYOND MY WILSDEST IMAGINATION TO GET ABOVE 1MBPS...</P> Tue, 02 Nov 2021 09:51:24 GMT https://business.forums.bt.com/t5/Broadband/Business-line-not-activated/m-p/85546#M15601 LumpyPrincess 2021-11-02T09:51:24Z https://business.forums.bt.com/t5/Broadband/Business-line-not-activated/m-p/85768#M15675 <P>Hi LumpyPrincess</P> <P>&nbsp;</P> <P>I have just replied<A href="https://business.forums.bt.com/t5/Broadband-and-internet/Connection-cancelled-again/m-p/85008/highlight/false#M15536" target="_self"> to your other post here.</A></P> <P>&nbsp;</P> <P>Beth</P> Thu, 25 Nov 2021 12:15:54 GMT https://business.forums.bt.com/t5/Broadband/Business-line-not-activated/m-p/85768#M15675 BethM 2021-11-25T12:15:54Z