topic These ip settings are not valid on the BT Business smart hub in Broadband

These ip settings are not valid on the BT Business smart hub

runningbear21 — Sun, 26 Dec 2021 13:36:27 GMT

Hi,

I am trying to setup up my new Business Smart Hub 2 to ip address 10.0.0.xxx and it wont let me.

I get this error "These ip settings are not valid on the BT Business smart hub" has anyone come across this and is there

a fix for it.

Many Thanks

Re: These ip settings are not valid on the BT Business smart hub

PaulC1 — Tue, 11 Jan 2022 08:45:10 GMT

Hi runningbear21,

The Smarthub 2 doesn't support the 10.x.x.x range of IP addresses. Also the hub doesn't support IP adresses 192.168.x.0 or 172.16.x.0 either. Any number between 1-254 is acceptable, just not 0.

I hope this makes sense. If you need any more information, please come back to me

Thanks

^PaulC1

Re: These ip settings are not valid on the BT Business smart hub

XeniaRobert — Mon, 07 Nov 2022 08:15:39 GMT

10.x.x.x is an unsupported IP range, so even if you try harder, you won't be able to log in. Try another ip range. iscribble