topic Re: 3rd Party Routers in Broadband

3rd Party Routers

audrinabo — Tue, 01 Mar 2022 12:57:25 GMT

I am trying to set up a Dray Tek 2832n router to use with my BT Business broadband but cannot get it it to connect to the line. I have looked through this forum and used all the information I have found but cannot get itt to work.

Current settings are:

VPI 0

VCI 38

Encapsulation VC MUX

Protocol PPPoA

Modulation G.DMT

Authentication CHAP

I have left the IP address assignment as dynamic and the username is the *****@hg70.btclick.com format along with the password I was given by BT.

Are there any other setting I need to add or change as I am running out of ideas?

Many Thanks

Matthew

Re: 3rd Party Routers

PaulC1 — Thu, 03 Feb 2022 16:23:21 GMT

Hi Audrinabo,

All you should need to put in is your BT Business Broadband username and password into the Draytek 2832n for it to work. I do have a couple of questions:

1: Do you have your current BT Business Broadband user name?

2: If your broadband is fibre, does the Draytek 2832n support fibre connections?

If the answers to both these questions are yes, please DM me and we can try a couple of things to get it to work.

Thanks

^PaulC1

Re: 3rd Party Routers

audrinabo — Thu, 03 Feb 2022 16:25:41 GMT

Hi Paul,

Yes I have the username, the connection is copper - FTTC

Many Thanks

Matthew

Re: 3rd Party Routers

PaulC1 — Thu, 03 Feb 2022 16:32:14 GMT

Excellent Matthew,

I have just checked online and Draytek 2832n online and it doesn't say it supports fibre connections. Now I may be wrong. Can you check the specifications and see if the router does accept a fibre connection? If it does, then I can look into this further

Thanks

^PaulC1

Re: 3rd Party Routers

audrinabo — Thu, 03 Feb 2022 16:41:00 GMT

Hi PaulC1,

The WAN connection to the router is an RJ-11 connector and the broadband is delivered to the premises via copper line.

Not sure what you mean by 'supporting fibre' it is a FTTC service, the router supports ADSL2/2+ protcols.

Many Thanks

Matthew

Re: 3rd Party Routers

PaulC1 — Thu, 03 Feb 2022 17:08:54 GMT

Hi Matthew,

VDSL is Fibre to the cabinet (FTTC). Which is fibre from the exchange to cabinet and then copper from cabinet to premises. ADSL is copper broadband the whole way from Exchange to premises. Your router supports ADSL connections which is a strictly copper connection.

Your router would need to support VDSL connections so that it can handle the higher speeds that fibre provides. That is why you are getting no connection on the line.

Thanks

^PaulC1

Re: 3rd Party Routers

audrinabo — Thu, 03 Feb 2022 17:30:36 GMT

Ah, blast!!

Thanks Paul

Re: 3rd Party Routers

kelper — Fri, 04 Feb 2022 08:05:51 GMT

Here is a list of modem/routers that support VDSL https://www.draytek.co.uk/products/routers/adsl-vdsl-wifi-routers

I bought a Draytek modem on eBay for £16 and it was easy to set up as a backup for my BTB Hub. But it is only ADSL so my settings will be different to yours.

Re: 3rd Party Routers

audrinabo — Fri, 04 Feb 2022 11:39:43 GMT

Hi Kelper,

I am going to use the Draytek as the router and acces point and use the Bus Hub 6 as the modem in bridge mode. Do you know if the BT hub assigns itself a an IP address when in bridge mode and if so what would that be?

Many Thanks

Matthew

Re: 3rd Party Routers

PaulC1 — Fri, 04 Feb 2022 12:28:58 GMT

Hi Aurdrinabo,

Bridging the Business Hub was going to be my suggestion to you. The answer to your question, not to stand on Kelpers toes, is when the BT Business hub 6 is in bridge mode, it won't have an IP on the network. It's sole use it to decipher the fibre connection and pass it on to your router.

Thanks

^PaulC1

Re: 3rd Party Routers

kelper — Fri, 04 Feb 2022 12:40:40 GMT

My BTB hub has a static IP. I think it took a day or two after connection. I have a second router connected to a LAN port on the BTB Hub which is not in bridge mode. The second router has an IP address of 192.168.1.65. Each router has its own wifi and whichever one I'm using, I have the same static IP as far as the internet is concerned. The second one is using a VPN so I can have a 'presence' in USA.

Re: 3rd Party Routers

audrinabo — Fri, 04 Feb 2022 13:55:17 GMT

Hi PaulC1,

So do I set an IP address in the Draytek router of my chosing, or does it need to be the IP adresss in the BT hub that it uses to connect to the WAN?

Many Thanks

Matthew

Re: 3rd Party Routers

PaulC1 — Fri, 04 Feb 2022 14:09:03 GMT

Matthew,

Go into the BT Business hub via a webpage typing 192.168.1.254

Click on advanced settings and add your admin password, this is found near the barcode on the sticker at the back of the hub.

Then click on broadband, then routing and at the bottom of that list Bridging will be there. Click the slider and that puts your hub into bridge mode. You dont need to set any IP for the Business hub after that. You essentially turn the BT Business hub into a modem. All networking is done by your router thats been bridged. The Draytek will pick up an IP address from the internet as soon as it connects.

If you have trouble understanding this, or need a hand setting up. DM me and I can sort out some technical support to help you.

Thanks

^PaulC1

Re: 3rd Party Routers

audrinabo — Fri, 04 Feb 2022 14:18:18 GMT

Perfect, all working.

Thank you PaulC1

Matthew

Re: 3rd Party Routers

kelper — Tue, 01 Mar 2022 12:44:06 GMT

My Draytek Vigor 2820n will connect directly, replacing the BTB Smarthub.

The settings I used which differ from yours are as follows.

Protocol PPPoE

Modulation Multimode

PPP Authentication PAP or CHAP

It connects to the telephone wall socket ie copper ADSL