topic Re: IPv6 not working on BTnet FTTP Leased Line in Broadband

IPv6 not working on BTnet FTTP Leased Line

mlpstudios — Mon, 15 Aug 2022 11:59:01 GMT

Hi!

I'm struggling to get IPv6 to work on our BTnet Leased Line. I'm using a Draytek Vigor 2862 and I have green status on DHCPv6 Client with a global and a link IPv6 but no connection.

We have a static IPv4 address which may be part of the issue. Am I able to get a static IPv6 address?

Thanks in advance.

James

Re: IPv6 not working on BTnet FTTP Leased Line

SamG — Mon, 15 Aug 2022 14:15:04 GMT

Hi James,

I'll reach out to our leased line team to see if I can get an answer to this for you and I'll be back in touch.

Thanks,

^SamG

Re: IPv6 not working on BTnet FTTP Leased Line

rachelgomez123 — Tue, 06 Sep 2022 05:13:55 GMT

Try the following troubleshooting steps to fix an IPv6 connection issue.

Restart the device.
Restart the router and modem.
Update the device's operating system.
Check for network device driver updates (Windows).
Upgrade the router's firmware.
Run the Windows Troubleshooter (Windows 10).

Regards,

Rachel Gomez