https://business.forums.bt.com/t5/Broadband/Hybrid-Connect-NOT-connecting-to-Hub-Blue-flashing-light-only/m-p/87966#M16325 <P>Does anyone know if there is a settign on the BT Smart Hub 2 which is not allowing a brand new Hybrid Connect from pairing/connecting to the hub.</P><P>&nbsp;</P> Wed, 23 Nov 2022 17:02:58 GMT Tawney 2022-11-23T17:02:58Z https://business.forums.bt.com/t5/Broadband/Hybrid-Connect-NOT-connecting-to-Hub-Blue-flashing-light-only/m-p/87966#M16325 <P>Does anyone know if there is a settign on the BT Smart Hub 2 which is not allowing a brand new Hybrid Connect from pairing/connecting to the hub.</P><P>&nbsp;</P> Wed, 23 Nov 2022 17:02:58 GMT https://business.forums.bt.com/t5/Broadband/Hybrid-Connect-NOT-connecting-to-Hub-Blue-flashing-light-only/m-p/87966#M16325 Tawney 2022-11-23T17:02:58Z https://business.forums.bt.com/t5/Broadband/Hybrid-Connect-NOT-connecting-to-Hub-Blue-flashing-light-only/m-p/87970#M16327 <P>Hi Tawney,</P> <P>&nbsp;</P> <P>If the Smart Hub 2 is in bridge mode then the Hybrid Connect device won't work i.e using the Hub as a modem only. There's a guide to enabling/disabling bridge mode via the hub manager here: <A href="https://help.business.bt.com/app/categories/guide/a_id/54889/view/54858/c/5559/" target="_blank">Using Smart Hub 2 as a modem only | BT Business</A>.</P> <P>&nbsp;</P> <P>If the hub isn't set to bridge mode, please can you send me a PM with some further details and I'll get our tech team to check if there's a fault? To do this, head to my profile and hit "Send a Message".</P> <P>&nbsp;</P> <P>Thanks,</P> <P>&nbsp;</P> <P>^SamG</P> Mon, 27 Nov 2023 16:16:18 GMT https://business.forums.bt.com/t5/Broadband/Hybrid-Connect-NOT-connecting-to-Hub-Blue-flashing-light-only/m-p/87970#M16327 SamG 2023-11-27T16:16:18Z