Capped upload speeds

Indomitus — Fri, 17 Mar 2023 13:16:19 GMT

Hi. I have FTTP - Full Fibre 500 - BTHomeHub. I was using the SmartHub2 but this was rather limiting in terms of settings so I purchased a BT Business SmartHub2.

It works and I can make the LAN changes that I needed to BUT upload speeds are clearly capped.

With the original router, uploads are between 60-70 Mbps. The Business router is consistently at 18 Mbps.

I contacted customer service tech but they don't know how to uncap the Business SmartHub2 which is a pity as I will have to resort to a third party router unless there is a way to uncap upload speeds.

It's interesting that download speeds remain fine with both routers without a cap.

Cheers

Re: Capped upload speeds

VickyK — Tue, 21 Mar 2023 11:07:03 GMT

Hi @Indomitus ,

I'm sorry to hear this.

If you can go onto my profile and click send a message I can pick this up from there and get this double checked for you.

Thanks,

^VickyK

topic Re: Capped upload speeds in Broadband

Capped upload speeds

Re: Capped upload speeds