topic Static IP on Standby Router in Broadband

Static IP on Standby Router

Kingstonsams — Fri, 07 Apr 2023 13:55:24 GMT

Hi,

We have BT Business Broadband with a Smart Hub 2 and Hybrid Connect. The Smart Hub is configured with a static IP address. I would like to keep a spare router in the cupboard by way of a contingency if our main Smart Hub 2 malfunctions. I tested this and it looks like the spare hub does not pick up the static IP when connected to the internet.

Can you please advise as to what I need to do to configure the standby Hub with the same static IP?

Thanks

Re: Static IP on Standby Router

kelper — Fri, 07 Apr 2023 17:11:09 GMT

What is the make and model of the spare router?

Re: Static IP on Standby Router

Kingstonsams — Fri, 07 Apr 2023 20:18:03 GMT

It's the same. BT Home Hub 2.

Re: Static IP on Standby Router

kelper — Fri, 07 Apr 2023 20:36:11 GMT

The log in details are embedded, so maybe they are tied to the hardware? You could try backing up the in-use router and restoring the backup to the spare router.

Re: Static IP on Standby Router

Kingstonsams — Wed, 12 Apr 2023 10:27:41 GMT

Thanks for the suggestion

Re: Static IP on Standby Router

BethM — Fri, 14 Apr 2023 13:57:23 GMT

Hi Kingstonsams

Kelper is right, the authentication details are necessary to pick up the static IP. If you need a note of these, please send me a Private Message with some account details so I can find these for you.

Re: Static IP on Standby Router

kelper — Sat, 15 Apr 2023 18:19:43 GMT

BethM, I have a static IP but I only need my unique login details if using a third-party router. With the BTB Smart Hub, my settings use the generic green-light@service.btclick.com name and zer0touch password.