topic Re: Cancellation charges in Broadband

Cancellation charges

chodger — Thu, 03 Aug 2023 18:43:07 GMT

I may need to relocate to an office which does not have or permit bt lines.
I am 6 months into a two year contract for broadband and cloud phone.
Any idea what my cancellation charges are likely to be.
current monthly rate is approx £50.00

Re: Cancellation charges

Apache64 — Fri, 04 Aug 2023 20:10:37 GMT

I am trapped in a BT contract for the next 8 months unless I pay a £167 cancellation fee. Looks like I'm stuck with them. This link may help you, there's cancellation fee calculator. I couldn't follow it and so just rang up

https://www.bt.com/help/account-and-billing/manage-account/thinking-of-leaving-bt-

I rang last week to get an idea of a cancellation fee. They didn't try to ask why I wanted it or even seem interested that I was considering leaving and just gave the figure

Re: Cancellation charges

AdamC — Tue, 08 Aug 2023 10:38:47 GMT

Hi,

If you can message me directly I can take some details from you and look into the charges you would have if you end the contract early.

Thank you

Adam