BT DNS Servers returning wrong IP address

stsaviourbus — Sat, 30 Sep 2023 14:26:13 GMT

I have a BT business Hub Broadband service with a dynamic public IP address assigned. As a result, users who need to VPN into the internal network use the DDNS name assigned which should resolve to the current public IP address. However, for a couple of BT broadband users, they are unable to use the VPN service because the DDNS name is not resolving to the right public IP address but works for the non-BT users who use the service. Any idea the best approach to fix this? I don't want all BT users to have to change their DNS server settings to Google for instance, there must be a better solution in my view.

Re: BT DNS Servers returning wrong IP address

kelper — Sun, 01 Oct 2023 16:32:39 GMT

Why not ask for a static IP address as this is included with all BT business accounts? Or pay a little extra and get a whole range of IP addresses.

topic Re: BT DNS Servers returning wrong IP address in Broadband

BT DNS Servers returning wrong IP address

Re: BT DNS Servers returning wrong IP address