topic Re: UDM behind FTTC in Broadband

UDM behind FTTC

Samwise420 — Fri, 13 Oct 2023 20:56:49 GMT

Hello BT Community,

This is probably in the forum somewhere but I'm getting frustrated with WAN connection profile

have a BT Business Hub via Broadband Port > FTTC. When I connect Ubiquiti UDM to LAN port all is well it connects fine once I change the DHCP server on UDM.

My problem is I just want to use BT HUB as a modem. When I put it in bridged mode the hub goes orange but the Ubiquiti won't pass the credentials through and connect.

I even have a Zyxel P-660HW-T1 V2 in bridged mode but it equally doesn't connect. I just need to understand the full details I.e VLAN ID 101, username of xxx@hg.btclick.com whatever it is, password. Etc.

I setup some USG's about 18 months ago on FTTC (openreach or BT) and they worked fine.

Not sure what else to do.

Thanks.

Re: UDM behind FTTC

kelper — Sat, 14 Oct 2023 09:05:25 GMT

You need your own username and password. When in router mode it uses a generic one but that won't work in Bridge mode. It may have been sent to you in a letter. Search this community for "third party" and you will find some settings.

Re: UDM behind FTTC

BethM — Mon, 16 Oct 2023 07:39:17 GMT

Hi Samwise420

If you need your authentication details, please private message me with some account details and I will look into this for you.