https://business.forums.bt.com/t5/Broadband/Hybrid-Speed-Boost-not-working-with-hub/m-p/90109#M16899 <P>Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://business.forums.bt.com/t5/user/viewprofilepage/user-id/485366">@cohare28</a></SPAN> , thank you for reaching out to us. So we can look into this for you can you send over a private message and we can take more details. Thanks,</P> Mon, 30 Oct 2023 08:05:47 GMT VickyK 2023-10-30T08:05:47Z https://business.forums.bt.com/t5/Broadband/Hybrid-Speed-Boost-not-working-with-hub/m-p/90107#M16897 <P><SPAN>I recently got the business essential broadband package due to my area having no fibre options available.</SPAN><BR /><BR /><SPAN>As expected I get about 16Mbps when connected to the BT Smart Hub. When I disconnect the ADSL cable or when the internet goes down &amp; it switches over to hybrid connect I get 30Mbps+</SPAN><BR /><BR /><SPAN>But when both are on &amp; connected by an ethernet cable I still only get 16Mbps. Shouldn't I be getting the hybrid speed boost from the EE hub &amp; my download speeds much higher?</SPAN></P> Sun, 29 Oct 2023 15:13:05 GMT https://business.forums.bt.com/t5/Broadband/Hybrid-Speed-Boost-not-working-with-hub/m-p/90107#M16897 cohare28 2023-10-29T15:13:05Z https://business.forums.bt.com/t5/Broadband/Hybrid-Speed-Boost-not-working-with-hub/m-p/90109#M16899 <P>Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://business.forums.bt.com/t5/user/viewprofilepage/user-id/485366">@cohare28</a></SPAN> , thank you for reaching out to us. So we can look into this for you can you send over a private message and we can take more details. Thanks,</P> Mon, 30 Oct 2023 08:05:47 GMT https://business.forums.bt.com/t5/Broadband/Hybrid-Speed-Boost-not-working-with-hub/m-p/90109#M16899 VickyK 2023-10-30T08:05:47Z