topic Re: BT Business Smart Hub 3 DHCP in Broadband

BT Business Smart Hub 3 DHCP

mwh65 — Mon, 20 Nov 2023 13:23:26 GMT

The new BT Business Smart Hub 3 we installed keeps enabling DHCP every time a firmware update is installed. This is interfering with our Windows Server 2019 DHCP settings. Yes turning the BT Smart Hub 3 DHCP off works but everyone has to restart their devices every time and of course come a new firmware update it gets turned back on.

I know this is happening as we had a port forwarding issue not so long back and a firmware update fixed it ...

https://business.forums.bt.com/t5/Broadband/BT-Business-Smart-Hub-3-Port-Forwarding/td-p/90029

and since then I have monitored the firmware which is currently on ...

Can this be looked at please.

Re: BT Business Smart Hub 3 DHCP

BethM — Thu, 23 Nov 2023 13:11:37 GMT

Hi mwh65

I have looked into this and can confirm this is a known bug that's being worked on. Unfortunately there is no ETA on the fix but I just wanted to let you know it is the pipeline to be fixed.

Re: BT Business Smart Hub 3 DHCP

Fibrejay — Fri, 26 Apr 2024 11:20:38 GMT

Hi BethM,

Did this bug get fixed?