https://business.forums.bt.com/t5/Broadband/Help-with-questions-about-the-BT-4G-Home-Hub-with-EE-sim/m-p/90320#M16967 <P>Hello. I’m asking this on behalf of my cousin who is severely disabled and therefore requires a very reliable broadband connection at his home. The performance of ADSL is very poor and fibre isn’t available at his address. I was looking at whether the BT 4G Home Hub with EE sim would be suitable for him but have a few questions on it:</P><OL><LI><P>Is there a testing or cooling off period for this product if he takes out a contract but it then doesn’t perform well?</P></LI><LI><P>Is it good enough to run Sky or BT TV from the box?</P></LI><LI><P>I’ve noticed there is also a service where EE will attach an antenna to the house to boost the signal from the base station. Does anyone know how much this costs?</P></LI><LI><P>The property has a main house and then an annex that carers will be moving in to. For the annex, would a second BT Home Hub be required with a second contract, if they can’t connect to the hub in the main house?</P></LI></OL><P>Thanks for any assistance, it would be really appreciated.</P> Sat, 02 Dec 2023 19:17:23 GMT karvagear 2023-12-02T19:17:23Z https://business.forums.bt.com/t5/Broadband/Help-with-questions-about-the-BT-4G-Home-Hub-with-EE-sim/m-p/90320#M16967 <P>Hello. I’m asking this on behalf of my cousin who is severely disabled and therefore requires a very reliable broadband connection at his home. The performance of ADSL is very poor and fibre isn’t available at his address. I was looking at whether the BT 4G Home Hub with EE sim would be suitable for him but have a few questions on it:</P><OL><LI><P>Is there a testing or cooling off period for this product if he takes out a contract but it then doesn’t perform well?</P></LI><LI><P>Is it good enough to run Sky or BT TV from the box?</P></LI><LI><P>I’ve noticed there is also a service where EE will attach an antenna to the house to boost the signal from the base station. Does anyone know how much this costs?</P></LI><LI><P>The property has a main house and then an annex that carers will be moving in to. For the annex, would a second BT Home Hub be required with a second contract, if they can’t connect to the hub in the main house?</P></LI></OL><P>Thanks for any assistance, it would be really appreciated.</P> Sat, 02 Dec 2023 19:17:23 GMT https://business.forums.bt.com/t5/Broadband/Help-with-questions-about-the-BT-4G-Home-Hub-with-EE-sim/m-p/90320#M16967 karvagear 2023-12-02T19:17:23Z https://business.forums.bt.com/t5/Broadband/Help-with-questions-about-the-BT-4G-Home-Hub-with-EE-sim/m-p/90328#M16969 <P>Hi karvagear</P> <P>&nbsp;</P> <P>This is the business forum, I would recommend posting this to our residential forum as they will be more suited to answer your query: <A href="https://community.bt.com/" target="_blank">https://community.bt.com/</A></P> Mon, 04 Dec 2023 08:58:51 GMT https://business.forums.bt.com/t5/Broadband/Help-with-questions-about-the-BT-4G-Home-Hub-with-EE-sim/m-p/90328#M16969 BethM 2023-12-04T08:58:51Z