https://business.forums.bt.com/t5/Broadband/Can-t-change-password-what-s-wrong/m-p/90950#M17169 <P>My Aunt has an '@btinternet.com' address which BT has put a block on (" We have strong reason to believe your BT ID and password details are no longer secure"). She follows the steps to change password, gets a 4-digit code sent to her phone, creates a new password but is then told 'something went wrong'. I joined the BT Community Forum hoping to get answers here.</P> Mon, 04 Mar 2024 06:02:17 GMT sipos 2024-03-04T06:02:17Z https://business.forums.bt.com/t5/Broadband/Can-t-change-password-what-s-wrong/m-p/90950#M17169 <P>My Aunt has an '@btinternet.com' address which BT has put a block on (" We have strong reason to believe your BT ID and password details are no longer secure"). She follows the steps to change password, gets a 4-digit code sent to her phone, creates a new password but is then told 'something went wrong'. I joined the BT Community Forum hoping to get answers here.</P> Mon, 04 Mar 2024 06:02:17 GMT https://business.forums.bt.com/t5/Broadband/Can-t-change-password-what-s-wrong/m-p/90950#M17169 sipos 2024-03-04T06:02:17Z https://business.forums.bt.com/t5/Broadband/Can-t-change-password-what-s-wrong/m-p/90951#M17170 <P>You are on the wrong forum.&nbsp; This is for BT business account holders.</P><P>&nbsp;</P><P><A href="https://community.bt.com/" target="_blank">https://community.bt.com/</A></P> Mon, 04 Mar 2024 08:14:57 GMT https://business.forums.bt.com/t5/Broadband/Can-t-change-password-what-s-wrong/m-p/90951#M17170 kelper 2024-03-04T08:14:57Z