https://business.forums.bt.com/t5/Broadband/BT-random-broadband-cancellation/m-p/91435#M17362 <P>Our broadband was cut off 3 days ago by BT, no warning or logic. &nbsp;Several hours of conversation with BT and it has been concluded that all we can do is apply for a new service. &nbsp;Which we have done.</P><P>But &nbsp;I’m told now that it will take 2 weeks for the reinstallation to take place. &nbsp;Apparently this is because Openreach won’t change their fixed schedule. &nbsp;Meantime we have poor 4G, and a busy farming and holiday business to run..bookings to take, security to be covered etc. &nbsp;how can we expedite matters? &nbsp;Nearly 3 weeks without broadband is a killer for our business</P> Thu, 25 Apr 2024 16:56:07 GMT Mary12 2024-04-25T16:56:07Z https://business.forums.bt.com/t5/Broadband/BT-random-broadband-cancellation/m-p/91435#M17362 <P>Our broadband was cut off 3 days ago by BT, no warning or logic. &nbsp;Several hours of conversation with BT and it has been concluded that all we can do is apply for a new service. &nbsp;Which we have done.</P><P>But &nbsp;I’m told now that it will take 2 weeks for the reinstallation to take place. &nbsp;Apparently this is because Openreach won’t change their fixed schedule. &nbsp;Meantime we have poor 4G, and a busy farming and holiday business to run..bookings to take, security to be covered etc. &nbsp;how can we expedite matters? &nbsp;Nearly 3 weeks without broadband is a killer for our business</P> Thu, 25 Apr 2024 16:56:07 GMT https://business.forums.bt.com/t5/Broadband/BT-random-broadband-cancellation/m-p/91435#M17362 Mary12 2024-04-25T16:56:07Z https://business.forums.bt.com/t5/Broadband/BT-random-broadband-cancellation/m-p/91436#M17363 <P>Hi Mary12</P> <P>&nbsp;</P> <P>I'm sorry you've been cut off - can you please send a private message so I can escalate this for you?&nbsp;</P> Thu, 25 Apr 2024 17:02:31 GMT https://business.forums.bt.com/t5/Broadband/BT-random-broadband-cancellation/m-p/91436#M17363 BethM 2024-04-25T17:02:31Z