Business Hub 3 issues DHCP is full events and we can’t connect to Wi-Fi

RichieRichie — Sun, 05 May 2024 07:28:45 GMT

Hi. I was asked to have a look at our village shops broadband as there were issues where users were trying to connect to it via Wi-Fi. It appeared that they were passing authentication e.g we’re seeing a tick against the Wi-Fi network on say an iPhone, but then the Wi-Fi icon wouldn’t appear in the top corner (rather say 4G)

The same issues were happening when trying to connect a Wi-Fi card payment machine.

I managed to access the hub using the admin password and can see on the events that there appears to be a running number of events saying DHCP is full.

On the connections tab I can see a number of devices shown with IP addresses and also the items which are connected directly to the hub LAN ports.

Some of the connections have a capital ‘D’ over the image icon on the left while others don’t.

Can anyone advise a) what can we do to resolve the DHCP is full events, and b) any idea why there are different default icons on some of these (what I assume are old) connections please ?

Thanks in advance

Rich

Re: Business Hub 3 issues DHCP is full events and we can’t connect to Wi-Fi

AdamC — Wed, 08 May 2024 11:10:06 GMT

Hi,

I am sorry for issues you are having. If you privately message me I can take the business details and look to assist.

Thank you,

Adam

topic Business Hub 3 issues DHCP is full events and we can’t connect to Wi-Fi in Broadband

Business Hub 3 issues DHCP is full events and we can’t connect to Wi-Fi

Re: Business Hub 3 issues DHCP is full events and we can’t connect to Wi-Fi