Remote VPN Connection

CEMCOUSER — Wed, 22 May 2024 08:59:24 GMT

Please excuse me if I'm being stupid here, but I need help trying to get a contractor to connect remotely into our network, so he can perform some regular maintenance on some old software we use.

We were using a Draytek Vigor router, but last week changed it to a SH3, as we are getting a cloud phone system up and running.

Does anyone know what I need to do, so the guy can connect? Please keep this as simple as possible, as IT is not my thing, just another job I've been tasked with.

Thanks in advance.

Re: Remote VPN Connection

Dennisleon — Thu, 23 May 2024 04:25:11 GMT

@CEMCOUSER HealthCareGov wrote:
Please excuse me if I'm being stupid here, but I need help trying to get a contractor to connect remotely into our network, so he can perform some regular maintenance on some old software we use.
We were using a Draytek Vigor router, but last week changed it to a SH3, as we are getting a cloud phone system up and running.
Does anyone know what I need to do, so the guy can connect? Please keep this as simple as possible, as IT is not my thing, just another job I've been tasked with.
Thanks in advance.

Hello,

Setting up a remote VPN connection for your contractor to access your network is a common task. Let’s break it down into simple steps:

Access Your Router’s Settings:
First, you’ll need to log in to your SH3 router’s admin panel. You can usually do this by opening a web browser and typing the router’s IP address (which is often printed on a sticker on the router) into the address bar. Press Enter to access the settings.

Enable VPN Functionality:
Look for a section related to VPN settings. Depending on your router, it might be labeled differently, but you’re essentially looking for anything related to VPN.
If your SH3 router supports VPNs, you’ll find options to configure it there. If not, don’t worry—I’ll cover that in the next step.

Set Up VPN Profiles:
If your router supports VPNs, create a VPN profile. You’ll need to choose the type of VPN protocol (such as PPTP or OpenVPN).
Configure the necessary details, such as the server address, username, and password. These details will be provided by your VPN service provider.

Activate the VPN profile you’ve set up.

What If Your Router Doesn’t Support VPNs?:
If your SH3 router doesn’t have built-in VPN functionality, you have a couple of options:
Custom Firmware: Some routers can be flashed with custom firmware like DD-WRT or Tomato, which adds VPN capabilities. However, this process can be technical.

Pre-Flashed Router: Alternatively, you can purchase a pre-flashed router from a third-party vendor that already supports VPNs.

Test the Connection:
Once you’ve set up the VPN on your router, ask your contractor to connect using the provided VPN credentials.
They’ll need to install a VPN client on their device (such as OpenVPN), import the configuration, and enter the username and password.

I hope the information may helps you.

topic Remote VPN Connection in Broadband

Remote VPN Connection

Re: Remote VPN Connection