topic Re: Secure Port Forward in Broadband

Secure Port Forward

dsl — Wed, 04 Sep 2024 09:50:21 GMT

Do any routers/modems supplied bt BT support setting up a secure port forward rule which can be restricted to a single incoming IP address?

Re: Secure Port Forward

BethM — Thu, 05 Sep 2024 11:11:00 GMT

HI dsl

Is it a BT Business account you have?

Re: Secure Port Forward

dsl — Fri, 06 Sep 2024 12:21:50 GMT

This is a pre-sales technical question. So don't currently have a business account, but need to know the answer to this before signing up.

Sales were unable to answer this and suggested I speak to technical, technical refused to escalate to level 2, because level 1 didn't know the answer (or actually understand the question) and because we didn't have a business account - they suggested we post the question on this forum to get the answer.

Re: Secure Port Forward

BethM — Fri, 06 Sep 2024 13:52:38 GMT

Hi dsl

Ah okay, I just wanted to check it was specifically for BT Business as Residential have different hardware. If you were to sign up now, you would get a BT Business Smart Hub 2 or 3 depending on the connection type.

I used to work in Tech myself so hopefully I can help you find the answer. So just to make sure I'm capturing everything - you want to assign a static IP to an device via port forwarding?

Re: Secure Port Forward

dsl — Fri, 06 Sep 2024 14:56:58 GMT

No - we want to setup a port forwarding rule for a single port and allow on one external IP address through the rule.

So If 100 people were trying to access the rule from internet it would only allow the one which had a specific public IP address.

This is known as a secure port forward rule.

Re: Secure Port Forward

dsl — Mon, 09 Sep 2024 09:38:04 GMT

Any update on this?

Re: Secure Port Forward

BethM — Mon, 09 Sep 2024 11:53:46 GMT

Hi dsl

Thanks for clarifying. I have checked with our Enhanced IT Support Team and they have advised the following:

We don't support the secure port forwarding rule on the BT routers. You would need to use more advanced network router to perform that actions.