https://business.forums.bt.com/t5/Broadband/HybridConnect-4g-backup-not-working/m-p/93556#M17919 <P>Hi johng1</P> <P>&nbsp;</P> <P>If you've had a replacement sent out, I assume you are in contact with our technical support team - have you contacted them to advise this issue is still ongoing?&nbsp;</P> Thu, 24 Oct 2024 11:35:32 GMT BethM 2024-10-24T11:35:32Z https://business.forums.bt.com/t5/Broadband/HybridConnect-4g-backup-not-working/m-p/93531#M17900 <P>I have a BT BusinessSmartHub3 and every time I connect the hybrid connect box using an Ethernet cable it causes all my wifi and Ethernet connected devices to drop out.&nbsp; Only way to stablise my LAN so far is to permanently disconnect the hybrid connect box, restart the hub (and maybe restart connected devices such as PCs).&nbsp; I'm on my second hybrid box - same issue.</P><P>Anyone else got this problem?</P><P>If you have found a way of making it work, please share?</P><P>Thanks</P> Wed, 23 Oct 2024 19:08:54 GMT https://business.forums.bt.com/t5/Broadband/HybridConnect-4g-backup-not-working/m-p/93531#M17900 johng1 2024-10-23T19:08:54Z https://business.forums.bt.com/t5/Broadband/HybridConnect-4g-backup-not-working/m-p/93556#M17919 <P>Hi johng1</P> <P>&nbsp;</P> <P>If you've had a replacement sent out, I assume you are in contact with our technical support team - have you contacted them to advise this issue is still ongoing?&nbsp;</P> Thu, 24 Oct 2024 11:35:32 GMT https://business.forums.bt.com/t5/Broadband/HybridConnect-4g-backup-not-working/m-p/93556#M17919 BethM 2024-10-24T11:35:32Z