topic Re: PPPoE On Custom Router in Broadband

PPPoE On Custom Router

Kendarr — Wed, 23 Oct 2024 19:28:42 GMT

Hello,

Just had FTTP installed today but i am using my own router which i am plugging the OTU directly into. I have 5 static IPs but the router will not let me assign them.

I think i need my accounts PPPoE account to login with, with the router could i please get this?

Thank you.

Re: PPPoE On Custom Router

BethM — Thu, 24 Oct 2024 11:36:48 GMT

Hi Kendarr

BT Business technical support can provide you with your authentication details if you contact them and pass all security. You can find their contact details here. If you have any issues with this, please let me know.

Re: PPPoE On Custom Router

AlanM1 — Fri, 25 Oct 2024 15:07:14 GMT

Hi, I'm just following up to check the outcome when you reached out to the tech team: Contact Us | BT Business Contact Numbers | BT Business were they able to assist? Thanks