topic BT Business hub 2 - DMZ ip changing itself in Broadband

BT Business hub 2 - DMZ ip changing itself

barto — Mon, 09 Dec 2024 15:17:33 GMT

I have the DMZ set to point to one of my devices which is setup with a static IP.

Every so often i go pack to check and it has changed the ip address to a different one on the range.

This is a great security issue as well as a total pain! I can soo older posts about this, people say they will look at it, but dont see any resolution

Re: BT Business hub 2 - DMZ ip changing itself

BethM — Wed, 11 Dec 2024 16:49:27 GMT

Hi barto

Have you spoken to our tech team about this? You can find their details here: https://business.bt.com/help/contact-us-business/fix-a-fault/

Re: BT Business hub 2 - DMZ ip changing itself

monica46cole — Wed, 01 Jan 2025 08:28:42 GMT

I understand how frustrating that must be! It sounds like a real headache to keep having to check and fix the IP address.

It seems like the issue might be related to the router settings or DHCP configuration. Here are a few steps you can try to resolve this:

Check DHCP Settings: Ensure that the device you're pointing the DMZ to has a static IP address assigned and is not getting a dynamic IP from the router.

Router Configuration: Double-check your router settings to make sure the DMZ is configured correctly and pointing to the correct static IP address.

Firmware Update: Make sure your router's firmware is up to date, as updates can sometimes fix bugs related to IP address assignment.

Re: BT Business hub 2 - DMZ ip changing itself

barto — Thu, 02 Jan 2025 16:52:31 GMT

None of that is the case. It is all set correctly and happens randomly on occasions