Port Forward Rules Keep Being Removed

100390 — Mon, 30 Dec 2024 12:45:40 GMT

Hi Guys

We have a BT Business Smart Hub 2 - I'm finding the firewall setup on the device isn't at all good for a business in honesty and not secure enough but that's another issue..

We have port forwarding set up - but every few weeks or so the rules keep getting deleted completely for some reason which means we end up having things go down - I can't find the reason why this is happening - a powercut is the only thing I could think of but don't believe we've had one - we've had to reset the router before but it states it keeps the information so not sure if that would be it either

Re: Port Forward Rules Keep Being Removed

BethM — Tue, 31 Dec 2024 10:04:18 GMT

Hi 100390

How strange, have you spoken to our technical support team about this? You can find their contact details here: https://business.bt.com/help/contact-us-business/fix-a-fault/

topic Port Forward Rules Keep Being Removed in Broadband

Port Forward Rules Keep Being Removed

Re: Port Forward Rules Keep Being Removed