topic Re: Restricting access to certain Ethernet ports in Broadband

Restricting access to certain Ethernet ports

GrahamCriddle — Wed, 29 Jan 2025 15:34:06 GMT

We have a BT Business Smart Hub 3 that is connected to a TP-link Ethernet switch. A number of devices (computers, cameras, etc) are connected via Cat5 cables to the switch

We would like to restrict network access to some of those devices to people in an "admin" WiFi network - so those who were using our guest WiFi network would not have access to them.

I can't see any way to configure multiple WiFi networks in the Smart Hub nor any way to control access in this way. But I wanted to check if this was possible at all and, if so, how I might go about it

Many thanks, Graham

Re: Restricting access to certain Ethernet ports

BethM — Thu, 30 Jan 2025 15:43:08 GMT

Hi GrahamCriddle

People using the Guest Wi-Fi are locked out of the internal network, does this work for what you're wanting this for?

Re: Restricting access to certain Ethernet ports

GrahamCriddle — Mon, 03 Feb 2025 09:33:53 GMT

Hi Beth - thanks for getting back to me.

I don't quite follow and so I might be missing something.

When I am using my iPad connected to the wifi I can see devices that are connected to the wired network.

Is it that the router supports two WiFi networks - the one I am currenty using and a Guest one?

Thanks, Graham

Re: Restricting access to certain Ethernet ports

AlanM1 — Thu, 06 Feb 2025 08:24:59 GMT

Hi, I'd recommend checking this from tech out if it doesn't work: Troubleshooting problems with Guest Wi-Fi | BT Business. Then, select Livechat if it doesn't help so a tech specialist can get involved. It shouldn't take them long.

Re: Restricting access to certain Ethernet ports

GrahamCriddle — Thu, 06 Feb 2025 09:30:19 GMT

Thank you - that's really helpful

I understand the option a lot better now - I'm not sure if it will work for us but I can explore further

Appreciated, Graham