topic Re: Trying to log a fault but system keeps asking me for Phone Number or Broad Band Number in Broadband https://business.forums.bt.com/t5/Broadband/Trying-to-log-a-fault-but-system-keeps-asking-me-for-Phone/m-p/95709#M18497 <P>Hi PBeagles</P> <P>&nbsp;</P> <P>When you say system, do you mean the phone system? Or our website?</P> Thu, 06 Nov 2025 12:27:17 GMT BethM 2025-11-06T12:27:17Z Trying to log a fault but system keeps asking me for Phone Number or Broad Band Number https://business.forums.bt.com/t5/Broadband/Trying-to-log-a-fault-but-system-keeps-asking-me-for-Phone/m-p/95698#M18492 <P>Trying to log a fault but system keeps asking me for Phone Number or Broad Band Number which i dont have and it seems to be a problem getting this information from my account manager.</P><P>!!!!!!!!!!! Then it cuts me off if i dont have the information !!!!!!!!!!!!!!!!!!!</P> Wed, 05 Nov 2025 12:43:18 GMT https://business.forums.bt.com/t5/Broadband/Trying-to-log-a-fault-but-system-keeps-asking-me-for-Phone/m-p/95698#M18492 PBeagles 2025-11-05T12:43:18Z Re: Trying to log a fault but system keeps asking me for Phone Number or Broad Band Number https://business.forums.bt.com/t5/Broadband/Trying-to-log-a-fault-but-system-keeps-asking-me-for-Phone/m-p/95709#M18497 <P>Hi PBeagles</P> <P>&nbsp;</P> <P>When you say system, do you mean the phone system? Or our website?</P> Thu, 06 Nov 2025 12:27:17 GMT https://business.forums.bt.com/t5/Broadband/Trying-to-log-a-fault-but-system-keeps-asking-me-for-Phone/m-p/95709#M18497 BethM 2025-11-06T12:27:17Z