https://business.forums.bt.com/t5/The-Lounge/Can-t-change-password-can-t-join-Community-what-s-wrong/m-p/91004#M6830 <P>My Aunt has an '@btinternet.com' address which BT has put a block on (" We have strong reason to believe your BT ID and password details are no longer secure"). She follows the steps to change password, gets a 4-digit code sent to her phone, creates a new password but is then told 'something went wrong'. I joined the BT Community Forum hoping to get answers there but I can't post anything until I've verified my email address. I've had the 'confirmation email' resent to me a few times but it just does not arrive. This is BT, a major player. Why is my Aunt (and me) having these issues?</P> Mon, 11 Mar 2024 20:22:12 GMT wadde 2024-03-11T20:22:12Z https://business.forums.bt.com/t5/The-Lounge/Can-t-change-password-can-t-join-Community-what-s-wrong/m-p/91004#M6830 <P>My Aunt has an '@btinternet.com' address which BT has put a block on (" We have strong reason to believe your BT ID and password details are no longer secure"). She follows the steps to change password, gets a 4-digit code sent to her phone, creates a new password but is then told 'something went wrong'. I joined the BT Community Forum hoping to get answers there but I can't post anything until I've verified my email address. I've had the 'confirmation email' resent to me a few times but it just does not arrive. This is BT, a major player. Why is my Aunt (and me) having these issues?</P> Mon, 11 Mar 2024 20:22:12 GMT https://business.forums.bt.com/t5/The-Lounge/Can-t-change-password-can-t-join-Community-what-s-wrong/m-p/91004#M6830 wadde 2024-03-11T20:22:12Z