topic Multiple Lines accessible via Single number? in Phone line

Multiple Lines accessible via Single number?

BobbyDotGov — Wed, 21 Mar 2018 14:06:13 GMT

Hello I have 2 PSTN phone lines with a handset on each. We have 1 main number we advertise. is it possible to have them joined so that if the main line is busy it will roll over to the second? In Australia we had a feature called a rotary group which gave this affect. It was also used in the old days of internet dialup.

I can't seem to find a UK BT equivalent on the website. Can anyone advise how I can achieve the same result or the BT name for it?

Thanks in advance

Bob C

Re: Multiple Lines accessible via Single number?

RyanJames — Mon, 23 Feb 2026 18:42:21 GMT

Hi Bob,

Think what you need is a Featureline, have a look at our info page. If you wish to speak to an agent about this there is a Livechat link there to our sales team 🙂

Hopefully that helps!

~Ryan

Re: Multiple Lines accessible via Single number?

Kelso_SanDiego — Wed, 21 Mar 2018 14:08:37 GMT

Ah, I was wondering this myself!

Thanks for the link Ryan!