topic Re: BT Digital voice adaptor in Phone line

BT Digital voice adaptor

Bjgray — Thu, 11 Aug 2022 11:15:33 GMT

Trying to get ordinary DECT handset to work with BT Business Smart Hub 2 is failing at the first hurdle as I can't get the BT Digital Voice Adaptor to pair with the hub. I have plugged it out and in again and I have switched the hub off and on again.

Re: BT Digital voice adaptor

SamG — Thu, 11 Aug 2022 14:00:10 GMT

Hi Bjgray,

I'm sorry to hear you're having problems with this device.

Can I confirm it's a Business Cloud service you're using?

Thanks,

^SamG

Re: BT Digital voice adaptor

PaulC2 — Fri, 12 Aug 2022 14:20:07 GMT

Hi, I'm having the same issue. Adaptor will not pair with the Business Smart Hub 2. I'm using the CVE service.

Re: BT Digital voice adaptor

PaulC2 — Thu, 18 Aug 2022 13:13:12 GMT

Is there anyone who can help with this otherwise the adaptor is going back to BT.