topic Re: Help please! Unauthorised disconnection to BT by 3rd party service provider in Phone line

Help please! Unauthorised disconnection to BT by 3rd party service provider

Jackalfie — Wed, 06 Sep 2023 10:29:47 GMT

Hi there, we are a small business. About a week ago a digital service provider disconnected us from BT without our authorisation leaving us with just a one line 4g mobile phone service meaning we are missing calls and custom. The service provider is not responding to our emails and blaming Openreach when we speak to them on the telephone. We would be grateful for any advice? Many thanks

Re: Help please! Unauthorised disconnection to BT by 3rd party service provider

AdamC — Tue, 12 Sep 2023 10:04:45 GMT

Hi,

If you can direct message me I will assist you in anyway I can. I will just need your BT Business account details, full name and contact information from the account. I will contact you to discuss this.

Thank you

Adam