https://business.forums.bt.com/t5/Phone-line/Caller-Display-not-working-on-business-phone-line/m-p/90669#M3887 <P>Hi jHughes</P> <P>&nbsp;</P> <P>I'm sorry your caller display fault is persisting - can you please send me a private message with some account details?</P> Wed, 24 Jan 2024 12:02:18 GMT BethM 2024-01-24T12:02:18Z https://business.forums.bt.com/t5/Phone-line/Caller-Display-not-working-on-business-phone-line/m-p/90668#M3886 <P>Caller display has stopped working on our business phone line. The fault has been raised 3 times already. Each time they do a remote line test, try *#234#, cease and re-activate the caller ID feature and close the fault. I've tried escalating via live chat - same thing. I asked to escalate it to an engineer call out, but they ended the chat. Still no further forward. I've read on this forum that its a fault at the cabinet and needs fixing there (that took the poor customer 8 months to resolve). I've raised it as a complaint and got a complaint reference but I'm no further forward. Any other ideas??</P> Wed, 24 Jan 2024 11:27:16 GMT https://business.forums.bt.com/t5/Phone-line/Caller-Display-not-working-on-business-phone-line/m-p/90668#M3886 JHughes 2024-01-24T11:27:16Z https://business.forums.bt.com/t5/Phone-line/Caller-Display-not-working-on-business-phone-line/m-p/90669#M3887 <P>Hi jHughes</P> <P>&nbsp;</P> <P>I'm sorry your caller display fault is persisting - can you please send me a private message with some account details?</P> Wed, 24 Jan 2024 12:02:18 GMT https://business.forums.bt.com/t5/Phone-line/Caller-Display-not-working-on-business-phone-line/m-p/90669#M3887 BethM 2024-01-24T12:02:18Z