topic Contacting someone in Tech Support at BT in Phone line

Contacting someone in Tech Support at BT

beef3844675 — Thu, 07 Mar 2024 15:30:39 GMT

BT have failed miserably in transferring our business line to digital, we have now been without a working phone for 3 weeks. In seem to have spent 2 hours most days going round in circles trying to find a UK based person who can help. I have been given what is supposed to be details of a local Sales team but when you actually get to speak to the manager there to ask about getting the problem escalated, it turns out they are just a third party call centre and don't actually work for BT.

Re: Contacting someone in Tech Support at BT

AdamC — Thu, 07 Mar 2024 15:33:21 GMT

Hi,

I am sorry for the issues you are facing.

Please message me directly, I can then take your business details and assist.

Thank you

Adam

Re: Contacting someone in Tech Support at BT

beef3844675 — Thu, 07 Mar 2024 16:19:44 GMT

Hi Adam

What details do you want