topic Re: complain in Phone line

complain

Rastaurnat — Thu, 29 Feb 2024 07:33:20 GMT

My landline telephone has not working from the begging of the Contract 18th of December 2023.

My nightmare started on the second of December when BT miss Sara, BT employee, took over the contract with Skay. That was the day, one of the worst of my life.

I am on the verge of running out of nerve with the constant ringing and switching waiting etc. This is a phone number that has been on the market for 10 years, a very important aspect for the restaurant from a marketing aspect as well as a financial one. The number is on every leaflet, advertisement and menue, a number which at the moment does not exist, not answering, does not work

Since December I have been having two hour conversations with BT every few days to no avail, they have already put me in such a stressful state that I am having trouble sleeping. I have worked hard for my restaurant and now it is all being destroyed by the incompetence of BT staff.

Re: complain

AdamC — Thu, 29 Feb 2024 09:17:30 GMT

Hi,

I am sorry about this. If you privately message me I can take the business account details and assist.

Thank you

Adam

Re: complain

oFvdeJzS — Wed, 08 May 2024 22:06:52 GMT

@Rastaurnat wrote:
My landline telephone has not working from the begging of the Contract 18th of December 2023.
My nightmare started on the second of December when BT miss Sara, BT employee, took over the contract with Skay. That was the day, one of the worst of my life.
I am on the verge of running out of nerve with the constant ringing and switching waiting etc. This is a phone number that has been on the market for 10 years, a very important aspect for the restaurant from a marketing aspect as well as a financial one. The number is on every leaflet, advertisement and menue, a number which at the moment does not exist, not answering, does not work
Since December I have been having two hour conversations with BT every few days to no avail, they have already put me in such a stressful state that I am having trouble sleeping. I have worked hard for my restaurant and now it is all being destroyed by the incompetence of BT staff.

Re: complain

AdamC — Thu, 09 May 2024 07:02:02 GMT

Hi,

If you can privately message me I can take your Business details and check into this for you.

Thank you

Adam