topic Re: Cisco ata 191/192 for digital phone line！ in Phone line

Cisco ata 191/192 for digital phone line！

Jeff99 — Thu, 26 Oct 2023 20:39:32 GMT

Hi，I am going to switch to BT business and I have to use digital phone line.However ，the digital phone line isn't compatible with my Takeaway Epos system which rely on caller ID.I will need a cisco ata adapter to make it work as analog phone again，I tried to call BT many times but they seemed don't know that that is.Does anyone know which number should I call？If I get one myself ，is it easy to set up？

Re: Cisco ata 191/192 for digital phone line！

AdamC — Mon, 30 Oct 2023 11:45:41 GMT

Hi Jeff,

The BT team would not be able to support with external equipment. UK lines are all moving to digital on the Open Reach network. Any internal setup to get your Epos connected to the new digital line would need to be a query with the EPOS provider to discuss the solution they have.

Thank you

Adam

Re: Cisco ata 191/192 for digital phone line！

kat — Fri, 22 Nov 2024 10:20:34 GMT

That's odd the Cisco ata is sold by BT same as the Cisco desktop phone.BT should be able to connect you to their own product?

Re: Cisco ata 191/192 for digital phone line！

BethM — Fri, 22 Nov 2024 14:41:37 GMT

Hi kat

The post you're replying to is over a year ago, since Adam's reply we do now offer ATAs.

Re: Cisco ata 191/192 for digital phone line！

thefurmanuk — Mon, 16 Jun 2025 09:13:56 GMT

Hi,

I have the Cisco ATA 192 but no settings, is there some documentation with the settings available?

I have a new cloud voice line but I can't add my existing handsets.