https://business.forums.bt.com/t5/Phone-line/Help/m-p/94156#M4613 <BLOCKQUOTE><HR /><a href="https://business.forums.bt.com/t5/user/viewprofilepage/user-id/490510">@CSP</a>&nbsp;wrote:<BR /><P>Can someone please help phone line doesn’t work properly bill always wrong and no one will talk to me&nbsp;</P><HR /></BLOCKQUOTE><P>Hello,<BR />Let's see if we can get this sorted out together.</P><P>Troubleshooting Phone Line Issues:<BR />Check Connections: Ensure all phone cords are securely connected and there are no visible damages to the cords or jacks.</P><P>Test Different Phones: Try using a different phone to see if the issue persists. If it works with another phone, the issue might be with your original phone2.</P><P>Check for Outages: Contact your service provider to check if there are any known outages in your area.</P><P>Restart Equipment: Restart your modem, router, and phone to see if that resolves the issue.</P><P>Resolving Billing Issues:<BR />Review Your Bill: Carefully review your bill for any discrepancies or unexpected charges.</P><P>Gather Evidence: Collect any relevant information, such as previous bills, payment receipts, and records of communication with your service provider.</P><P>Contact Customer Service: Reach out to your service provider's customer service and explain the issue. Be persistent and ask to speak with a supervisor if necessary.</P><P>Dispute Charges in Writing: If the issue isn't resolved over the phone, consider disputing the charges in writing. Include all relevant details and request a detailed explanation.</P><P>Follow Up Regularly: Keep following up until the issue is resolved.</P> Tue, 21 Jan 2025 09:33:44 GMT teresa32yon 2025-01-21T09:33:44Z https://business.forums.bt.com/t5/Phone-line/Help/m-p/93907#M4590 <P>Can someone please help phone line doesn’t work properly bill always wrong and no one will talk to me&nbsp;</P> Tue, 03 Dec 2024 10:48:00 GMT https://business.forums.bt.com/t5/Phone-line/Help/m-p/93907#M4590 CSP 2024-12-03T10:48:00Z https://business.forums.bt.com/t5/Phone-line/Help/m-p/94156#M4613 <BLOCKQUOTE><HR /><a href="https://business.forums.bt.com/t5/user/viewprofilepage/user-id/490510">@CSP</a>&nbsp;wrote:<BR /><P>Can someone please help phone line doesn’t work properly bill always wrong and no one will talk to me&nbsp;</P><HR /></BLOCKQUOTE><P>Hello,<BR />Let's see if we can get this sorted out together.</P><P>Troubleshooting Phone Line Issues:<BR />Check Connections: Ensure all phone cords are securely connected and there are no visible damages to the cords or jacks.</P><P>Test Different Phones: Try using a different phone to see if the issue persists. If it works with another phone, the issue might be with your original phone2.</P><P>Check for Outages: Contact your service provider to check if there are any known outages in your area.</P><P>Restart Equipment: Restart your modem, router, and phone to see if that resolves the issue.</P><P>Resolving Billing Issues:<BR />Review Your Bill: Carefully review your bill for any discrepancies or unexpected charges.</P><P>Gather Evidence: Collect any relevant information, such as previous bills, payment receipts, and records of communication with your service provider.</P><P>Contact Customer Service: Reach out to your service provider's customer service and explain the issue. Be persistent and ask to speak with a supervisor if necessary.</P><P>Dispute Charges in Writing: If the issue isn't resolved over the phone, consider disputing the charges in writing. Include all relevant details and request a detailed explanation.</P><P>Follow Up Regularly: Keep following up until the issue is resolved.</P> Tue, 21 Jan 2025 09:33:44 GMT https://business.forums.bt.com/t5/Phone-line/Help/m-p/94156#M4613 teresa32yon 2025-01-21T09:33:44Z