topic Re: Failing PCi compliance scan due to port 7547 in Phone line

Failing PCi compliance scan due to port 7547

joebar0 — Sat, 08 Feb 2025 13:46:00 GMT

Please could anyone offer advice. I seem to be going round in circles with BT and AIB merchant services about a failed pci scan.

Im honestly not a tech buff atall, and my knowledge is limited.

The pci scan run by AIB merchant services has failed due to a port 7547 being open. Bt has assured me there are no ports open, and no idea what AIB are on about.

Ive found an old post on here from 2018/2021 saying this is the port allocated to smart hubs for BT to update software etc. and its not a security threat,

Is this still the same situation now as i need to confirm that this port cant communicate with the card machine that is on the business line.

Re: Failing PCi compliance scan due to port 7547

BethM — Mon, 10 Feb 2025 12:10:52 GMT

Hi joebar0

What router is it you are using?

Re: Failing PCi compliance scan due to port 7547

joebar0 — Tue, 11 Feb 2025 13:43:27 GMT

Hi Beth,

We have the BTBusiness smart hub - Type A.

Thanks

Re: Failing PCi compliance scan due to port 7547

BethM — Tue, 11 Feb 2025 15:17:43 GMT

Hi joebar0

Yes, the port 7547 can't be closed on the Smart Hub as it is required for firmware updates 🙂 It has zero risks for a PCI compliance check, no security risks to yourself or your network/equipment

In case anyone else finds this post looking for the same issue for a different BT Business router model, here's the ports for the others:

The ports for Hub 2701 is 50,001 & 3479
The ports for hub 3 and 5 are 161 & 4567
The ports for the Smart Hub are 7547
Smart hub 2 is 8085

Re: Failing PCi compliance scan due to port 7547

joebar0 — Tue, 11 Feb 2025 16:27:06 GMT

Thank you for your help and taking the time to confirm this Beth. I Really appreciate your help.