topic Re: Cloud Voice Express in Phone line

Cloud Voice Express

GAH1765 — Thu, 20 Feb 2025 12:13:10 GMT

Hi all, I'm trying to find out how to use and how to assign one of our business phone numbers to Cloud Voice Express. I spoke to 3 different departments at BT today and nobody could help. I just need to know how to proceed once the app has been downloaded to a mobile and what the cost would be. I'd appreciate your help :-).

Re: Cloud Voice Express

BethM — Thu, 20 Feb 2025 12:24:31 GMT

Hi GAH1765

Are you looking to port an existing analogue phone number over to Cloud Voice Express?

Re: Cloud Voice Express

GAH1765 — Thu, 20 Feb 2025 12:33:51 GMT

Hi Beth, my colleague downloaded the Cloud Voice Express app on her phone. We have some unused landline phone numbers and would like to assign one of those to cloud voice express. Nobody at BT could tell me, how to proceed, i.e. what do we need to do and how much the cost would be. Thanks for your help 🙂

Re: Cloud Voice Express

BethM — Thu, 20 Feb 2025 12:56:36 GMT

Hi GAH1765

If you have landline numbers you want to port over to CVE, you need to speak to our Sales team. You can contact them here or private message so I can take some details and request a call back.

Re: Cloud Voice Express

GAH1765 — Thu, 20 Feb 2025 13:05:11 GMT

Hi Beth, they were the first department I spoke to this morning and they couldn't help. They forwarded me to another department and then I was once again forwarded to a different department. How do I do a private message?

Re: Cloud Voice Express

BethM — Thu, 20 Feb 2025 13:06:08 GMT

Hi GAH1765

If you click on my username, there should be an option for you to send a message.