https://business.forums.bt.com/t5/Phone-line/Total-frustration/m-p/95321#M4781 <P>Yesterday I discovered that our phone is as dead as a doornail. Obvious next step is to disconnect etc etc. But nothing. OK, I'll try faults, as most of you will know you now can't talk to a human, but it just gets worse (as if everything for the last 12 months with |BT hasn't been diabolical). The system says that our number is not recognised, even though they sent me the bill just a few days ago showing what we pay for phone connection.</P><P>Apparently there is absolutely nothing that I can do, nobody to speak with, no live chat .....</P> Fri, 22 Aug 2025 13:17:10 GMT RT 2025-08-22T13:17:10Z https://business.forums.bt.com/t5/Phone-line/Total-frustration/m-p/95321#M4781 <P>Yesterday I discovered that our phone is as dead as a doornail. Obvious next step is to disconnect etc etc. But nothing. OK, I'll try faults, as most of you will know you now can't talk to a human, but it just gets worse (as if everything for the last 12 months with |BT hasn't been diabolical). The system says that our number is not recognised, even though they sent me the bill just a few days ago showing what we pay for phone connection.</P><P>Apparently there is absolutely nothing that I can do, nobody to speak with, no live chat .....</P> Fri, 22 Aug 2025 13:17:10 GMT https://business.forums.bt.com/t5/Phone-line/Total-frustration/m-p/95321#M4781 RT 2025-08-22T13:17:10Z https://business.forums.bt.com/t5/Phone-line/Total-frustration/m-p/95329#M4783 <P>Hi RT</P> <P>&nbsp;</P> <P><A href="https://business.bt.com/help/contact-us-business/fix-a-fault" target="_blank">You can find all the contact options for the technical support team, including live chat, here.</A></P> Mon, 25 Aug 2025 11:14:19 GMT https://business.forums.bt.com/t5/Phone-line/Total-frustration/m-p/95329#M4783 BethM 2025-08-25T11:14:19Z