https://business.forums.bt.com/t5/Phone-line/Compensation-claim/m-p/96180#M4898 <P><SPAN>Any clues how I can make a claim for waiting 6 months for a fibre install at my business address. It was ordered in August 2025, and has been ongoing with Complaints team in India ever since. I have had around 5 failed appointments, and have been unable to work from my business premises for 6 months, so have paid rent for no reason. Lots of excuses from BT, but no action, except to send me bills every month for a service I do not have !</SPAN></P> Tue, 17 Feb 2026 20:11:47 GMT nick6961 2026-02-17T20:11:47Z https://business.forums.bt.com/t5/Phone-line/Compensation-claim/m-p/96180#M4898 <P><SPAN>Any clues how I can make a claim for waiting 6 months for a fibre install at my business address. It was ordered in August 2025, and has been ongoing with Complaints team in India ever since. I have had around 5 failed appointments, and have been unable to work from my business premises for 6 months, so have paid rent for no reason. Lots of excuses from BT, but no action, except to send me bills every month for a service I do not have !</SPAN></P> Tue, 17 Feb 2026 20:11:47 GMT https://business.forums.bt.com/t5/Phone-line/Compensation-claim/m-p/96180#M4898 nick6961 2026-02-17T20:11:47Z https://business.forums.bt.com/t5/Phone-line/Compensation-claim/m-p/96181#M4899 <P>I should have added, I have no phone line, they will not install copper. We must be living in the 3rd world to wait this long. !</P><P>&nbsp;</P> Tue, 17 Feb 2026 20:15:29 GMT https://business.forums.bt.com/t5/Phone-line/Compensation-claim/m-p/96181#M4899 nick6961 2026-02-17T20:15:29Z https://business.forums.bt.com/t5/Phone-line/Compensation-claim/m-p/96186#M4900 <P>Hi nick6961</P> <P>&nbsp;</P> <P><A href="https://business.bt.com/compensation-scheme/" target="_blank">You can find the compensation scheme here.</A></P> Wed, 18 Feb 2026 17:41:23 GMT https://business.forums.bt.com/t5/Phone-line/Compensation-claim/m-p/96186#M4900 BethM 2026-02-18T17:41:23Z