https://business.forums.bt.com/t5/Mobile/BT-one-phone-data-issue/m-p/94635#M2467 <P>Dear BT,</P><P>I have been having a problem with my business mobile phone for almost two weeks now with no resolution in site!! My data stopped working 2 weekends ago and BT one phone cannot tell me why this has happened. After chasing for a week they have now sent me a new SIM but this doesn't work either.</P><P>When I ask to speak to customer service they say that they will escalate the problem and someone will call me back - not one person has called me back yet!!<BR />Please help!!!!</P> Thu, 01 May 2025 14:13:46 GMT nigeldent07 2025-05-01T14:13:46Z https://business.forums.bt.com/t5/Mobile/BT-one-phone-data-issue/m-p/94635#M2467 <P>Dear BT,</P><P>I have been having a problem with my business mobile phone for almost two weeks now with no resolution in site!! My data stopped working 2 weekends ago and BT one phone cannot tell me why this has happened. After chasing for a week they have now sent me a new SIM but this doesn't work either.</P><P>When I ask to speak to customer service they say that they will escalate the problem and someone will call me back - not one person has called me back yet!!<BR />Please help!!!!</P> Thu, 01 May 2025 14:13:46 GMT https://business.forums.bt.com/t5/Mobile/BT-one-phone-data-issue/m-p/94635#M2467 nigeldent07 2025-05-01T14:13:46Z https://business.forums.bt.com/t5/Mobile/BT-one-phone-data-issue/m-p/94636#M2468 <P>Hi nigeldent07</P> <P>&nbsp;</P> <P>I'm sorry this issue with your BT OnePhone is still ongoing. Can you please send over a private message with some more details so I can look into this for you?</P> Thu, 01 May 2025 14:51:40 GMT https://business.forums.bt.com/t5/Mobile/BT-one-phone-data-issue/m-p/94636#M2468 BethM 2025-05-01T14:51:40Z