https://business.forums.bt.com/t5/Email-and-hosting/DNS-Records-Unavailable/m-p/81763#M10073 <P>Hello</P><P>&nbsp;</P><P>I have the same issue as detailed&nbsp;<A href="http://ttps://business.forums.bt.com/t5/Email-computing-hosting-domains/Could-you-please-help-us-in-getting-access-to-the-DNS-Control/m-p/78364/thread-id/9584/highlight/true" target="_blank">here</A>&nbsp;and <A href="https://business.forums.bt.com/t5/Email-computing-hosting-domains/MANAGING-AN-OLD-2006-BT-DOMAIN/td-p/80975/highlight/true" target="_blank">here</A>.</P><P>&nbsp;</P><P>I cannot access the main dns&nbsp;records for my domain name – in the BT domain manager the options for the main A record are greyed out / disabled.&nbsp;</P><P>&nbsp;</P><P>I contacted BT support and they said the domains are with register.com – which after an investigation is a BT company and has BT relations? I dont&nbsp;have a register.com account and never has as far I'm aware.&nbsp;</P><P>&nbsp;</P><P>Any help would be great.&nbsp;</P><P>&nbsp;</P><P>Cheers</P> Thu, 31 Jan 2019 16:00:35 GMT adamalexanderw 2019-01-31T16:00:35Z https://business.forums.bt.com/t5/Email-and-hosting/DNS-Records-Unavailable/m-p/81763#M10073 <P>Hello</P><P>&nbsp;</P><P>I have the same issue as detailed&nbsp;<A href="http://ttps://business.forums.bt.com/t5/Email-computing-hosting-domains/Could-you-please-help-us-in-getting-access-to-the-DNS-Control/m-p/78364/thread-id/9584/highlight/true" target="_blank">here</A>&nbsp;and <A href="https://business.forums.bt.com/t5/Email-computing-hosting-domains/MANAGING-AN-OLD-2006-BT-DOMAIN/td-p/80975/highlight/true" target="_blank">here</A>.</P><P>&nbsp;</P><P>I cannot access the main dns&nbsp;records for my domain name – in the BT domain manager the options for the main A record are greyed out / disabled.&nbsp;</P><P>&nbsp;</P><P>I contacted BT support and they said the domains are with register.com – which after an investigation is a BT company and has BT relations? I dont&nbsp;have a register.com account and never has as far I'm aware.&nbsp;</P><P>&nbsp;</P><P>Any help would be great.&nbsp;</P><P>&nbsp;</P><P>Cheers</P> Thu, 31 Jan 2019 16:00:35 GMT https://business.forums.bt.com/t5/Email-and-hosting/DNS-Records-Unavailable/m-p/81763#M10073 adamalexanderw 2019-01-31T16:00:35Z https://business.forums.bt.com/t5/Email-and-hosting/DNS-Records-Unavailable/m-p/81764#M10074 <P>Hey adamalexanderw,</P> <P>&nbsp;</P> <P>Just reach out to the DNS team using the link that I've provided below and they'll be able to give you a hand. Their livechat service is available until 4.30pm.</P> <P><A href="https://business.bt.com/help/contact-us-business/#fix-emailcomphosting-domains" target="_blank">Contact Us | BT Business Contact Numbers | BT Business</A></P> <P>&nbsp;</P> <P>Thank you, Bobby</P> Mon, 27 Nov 2023 16:43:43 GMT https://business.forums.bt.com/t5/Email-and-hosting/DNS-Records-Unavailable/m-p/81764#M10074 Bobby 2023-11-27T16:43:43Z