BT Connect email hacked.

cactusleather — Sun, 06 Mar 2022 20:24:35 GMT

Hello there,

Recently my BT Connect account was compromised however I was thankfully able to get control back and changed the password after the intruders used it to spam other email addresses. I have now come across a new problem where all old contacts or people who had sent me emails in the past can no longer email me.

This includes important contacts such as PayPal, Banks etc. However, people who had not emailed me prior to the compromisation of the account can still send me emails.

I would greatly appreciate it if someone could guide me through how to fix this as it is incredibly important.

Thanks

Re: BT Connect email hacked.

PaulC1 — Mon, 07 Mar 2022 08:53:30 GMT

Hi Cactusleather,

It sounds like the ISP's of the people who received your spam emails have blocked your IP address. If you have a dynamic IP address then it could be as simple as turning off your hub for 10-15 minutes so that when you reconnect you take a new IP from the pool. If you try this and it doesn't work or you have a static IP, please let me know

Thanks

^PaulC1

topic Re: BT Connect email hacked. in Email and hosting

BT Connect email hacked.

Re: BT Connect email hacked.