topic Re: Mulitple spammed emails appearing also in Sent items in Email and hosting

Mulitple spammed emails appearing also in Sent items

Jemic1 — Fri, 25 Mar 2022 13:25:26 GMT

I am having serious spam attacks. I've had over 17,000 emails in the last 2 days. I've blocked them so they now go to Junk (which I have to then delete) but also they all also go into Sent items. They do not show on my email client (Outlook) or on the phone app but they show up on the web mail. As fast as I delete them more reappear. I can’t block the sent spams to junk or auto delete them.

How do we stop these permanently?

Re: Mulitple spammed emails appearing also in Sent items

kelper — Fri, 25 Mar 2022 15:39:54 GMT

You must change your email password and run a good antivirus programme. Do you have an anti-virus programme installed? Which one?

Log into the BTB portal here https://secure.business.bt.com/ManageService/Dashboard.aspx

Then 'Manage Email Accounts'

Then 'Business Email' or 'Business Email Lite'

In the middle of the page is 'Change Password'