topic Reset password on btconnect email address in Email and hosting

Reset password on btconnect email address

Anthony0908 — Tue, 30 Aug 2022 12:03:15 GMT

I have followed the procedure on http://secure.business.bt.com/, but after answering the secret question, I do not get any pin! I do get a email with :

“BT.com password change - important information

This is an example template for forgotten password” but there is nothing else on the email.

I have tried this several times

Can anyone help?

Re: Reset password on btconnect email address

BethM — Fri, 02 Sep 2022 15:20:05 GMT

Hi, we got this resolved after Anthony0908 private messaged me but I want to reply publicly for anyone else who finds this and is looking for help with the same issue.

If you've tried to reset the password using http://secure.business.bt.com/ and you're getting this error, please get in touch as our Tech team can help out.