topic Change of btconnect email password when not primary user in Email and hosting

Change of btconnect email password when not primary user

stpjg011 — Thu, 10 Nov 2022 10:54:14 GMT

Hi, please could admin contact me regarding this - the email addresses are owned by BT as the primary user, and I need them so i can transfer all my files and folders to a new email account please.

Re: Change of btconnect email password when not primary user

BethM — Thu, 10 Nov 2022 14:26:36 GMT

Hi stpjg011

To change the password for a btconnect.com email address, go to secure.business.bt.com. You then enter the email address into the box provided and click "i've forgotten my password" this will take you through the reset journey.

Re: Change of btconnect email password when not primary user

stpjg011 — Fri, 11 Nov 2022 08:01:12 GMT

Hi, that doesnt work as the email address is the same one used for my Res account and so it says i have to sign into Res.