topic Re: pop3 email not working in Email and hosting

pop3 email not working

smith1 — Thu, 26 Jan 2023 13:22:55 GMT

Pop3 email lite not working on outlook desktop on laptop, or on android phone.

Webmail is working, however need desktop laptop for access to emails and for back up of emails etc.

how do i overcome this, use emails for business and need access to old emails

Re: pop3 email not working

VickyK — Mon, 30 Jan 2023 13:50:38 GMT

I'm sorry about this. Microsoft has made changes which have affected Pop3 email clients. Please see more information on this below:

Microsoft’s Changes to applications using Basic Authentication

If you need further assistance, you can contact our tech team between Monday and Friday 9am - 4.30pm via livechat

I hope this helps!

^VickyK

Re: pop3 email not working

rachelgomez123 — Thu, 09 Feb 2023 04:45:14 GMT

Please try the following steps:
In Outlook, click Tools => E-mail Accounts.
Click View or change existing e-mail accounts and click Next.
Click the account of type POP/SMTP (Default) and click Change.
Click More Settings.
Click the Advanced tab.
Make sure SSL is not used and POP3 port is 110 (default). Click OK.

Regards,

Rachel Gomez

Re: pop3 email not working

neilsherry — Fri, 03 Mar 2023 18:25:41 GMT

Is there a solution for this that works? I have wasted so long trying to check settings etc - got on the phone to BT and told this problem has been ongoing since October and there is such a backlog of affected customers now that we might want to consider moving email hosting to another provider! This is because BT has made such a mess of this, they don't think it will be sorted before August!!! Absolutely astounding that a company the size of BT is just shrugging its corporate shoulders and saying 'go elsewhere'...