topic Re: storage limits in Email and hosting

storage limits

Mikeleeming — Mon, 04 Sep 2023 10:57:39 GMT

I have 1gb storage limit on my btconnect.com business email.

Is there any way that this can be increased? I would ideally like 5-10 gb storage.

Re: storage limits

VickyK — Tue, 05 Sep 2023 10:30:52 GMT

Hi @Mikeleeming ,

Thanks for reaching out to us.

I'm sorry but the storage limit of 1GB on BT connect emails can't be increased.

Alternative options such as Microsoft O365 have larger storage capabilities with the Basic package offering 1TB of OneDrive storage and an Email limit size of 50GB.

I hope this helps!

^VickyK

Re: storage limits

Charles1 — Thu, 07 Sep 2023 04:00:23 GMT

Hello,

If you're satisfied with the options and costs, request the storage upgrade from BTConnect support. They will guide you through the process, which may involve account modifications.

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Re: storage limits

Shaun1 — Wed, 30 Oct 2024 09:05:59 GMT

Hello Charles1, How exactly can we contact BTConnect support?

Re: storage limits

BethM — Wed, 30 Oct 2024 12:09:46 GMT

Hi Shaun1

You can contact the technical support team here. They can assist with BTConnect issues.