https://business.forums.bt.com/t5/Email-and-hosting/Blocked-from-my-personal-btconnect-com-email-address/m-p/90247#M13103 <P>Hello</P><P>a week ago I was prompted to log in to my btconnect.com account that I access from my phone.</P><P>&nbsp;</P><P>i put in the wrong password &amp; have been blocked with the message saying I need to speak with my IT department to unblock the account.</P><P>&nbsp;</P><P>As this is a personal account, there is no IT department. Please advise how I can gain access.</P><P>&nbsp;</P><P>thank you&nbsp;</P> Mon, 20 Nov 2023 15:55:08 GMT JAAT 2023-11-20T15:55:08Z https://business.forums.bt.com/t5/Email-and-hosting/Blocked-from-my-personal-btconnect-com-email-address/m-p/90247#M13103 <P>Hello</P><P>a week ago I was prompted to log in to my btconnect.com account that I access from my phone.</P><P>&nbsp;</P><P>i put in the wrong password &amp; have been blocked with the message saying I need to speak with my IT department to unblock the account.</P><P>&nbsp;</P><P>As this is a personal account, there is no IT department. Please advise how I can gain access.</P><P>&nbsp;</P><P>thank you&nbsp;</P> Mon, 20 Nov 2023 15:55:08 GMT https://business.forums.bt.com/t5/Email-and-hosting/Blocked-from-my-personal-btconnect-com-email-address/m-p/90247#M13103 JAAT 2023-11-20T15:55:08Z