topic Re: BT internet and Gmail in Email and hosting

BT internet and Gmail

zzler — Sat, 18 Nov 2023 07:45:59 GMT

Hi everyone

A few years ago my mother-in-law signed up to a BT email address when she got a broadband package with them.

Since then I have created a Gmail and a Microsoft account with this email as the username/email account.

Things get really messed up that BT are giving her awful deals on the fact that she is worried she will have this email deleted if she switches providers.

As I have set this email up with Gmail and Microsoft, if this email does get deleted, would she not be able to receive emails via Gmail servers using this email address as their own, or would emails stop coming to any of these accounts once bt shut it down.

Hope someone can help????

Re: BT internet and Gmail

kelper — Sat, 18 Nov 2023 07:54:44 GMT

I think you mean Gmail and Outlook are COLLECTING emails from BT, so this will end when she leaves BT. A proper Gmail accout is ********@gmail.com or *******@google.com. But past emails will be accessible if they have not been deleted.

You should set up a proper Gmail address now for future use. And similarly, an Outlook address.

Re: BT internet and Gmail

BethM — Mon, 20 Nov 2023 08:48:13 GMT

Hi zzler

Btinternet email addresses are for residential customers, this forum is for business customers. Please go to https://community.bt.com/ to get support for your issue.

Re: BT internet and Gmail

kelper — Tue, 21 Nov 2023 11:39:14 GMT

OP said a BT email, so it could be residential or business, we don't know.