topic Keeping my btconnect.com email with a new BT Business contract in Email and hosting

Keeping my btconnect.com email with a new BT Business contract

Stilwellpeccei — Fri, 02 Feb 2024 12:26:05 GMT

I am currently have a BT business broadband with a bt landline and copper wire connection. I was advised that I could now switch to new BT business contract with fibre broadband and no landline. If I do make the switch, will I still be able to keep my btconnect.com email address?

Re: Keeping my btconnect.com email with a new BT Business contract

AdamC — Mon, 05 Feb 2024 10:36:36 GMT

Hi,

When upgrading to a new service if the upgrade requires you to shut down your old broadband rather than convert it then yes the bt connect email address will be lost. When placing the order the sales team will be able to advise what is going to happen.

Thank you

Adam