https://business.forums.bt.com/t5/Email-and-hosting/Btconnect-com-email/m-p/91459#M13262 <P>Earlier this week we had fibre broadband installed.</P><P>Since then, I have been unable to log into my btconnect.com email address.</P><P>I can log into the bt.com home page ok, but using the same credentials no longer gives me access to my emails.</P><P>When I try to access my email, I'm given the option to reset my password. When I try this I simply get an error message to say my email account is now locked and I need to speak to support within my organisation. We're just a small family business so don't have an IT department.</P><P>Please can anyone give me some help.</P> Sat, 27 Apr 2024 09:57:26 GMT Marydoll 2024-04-27T09:57:26Z https://business.forums.bt.com/t5/Email-and-hosting/Btconnect-com-email/m-p/91459#M13262 <P>Earlier this week we had fibre broadband installed.</P><P>Since then, I have been unable to log into my btconnect.com email address.</P><P>I can log into the bt.com home page ok, but using the same credentials no longer gives me access to my emails.</P><P>When I try to access my email, I'm given the option to reset my password. When I try this I simply get an error message to say my email account is now locked and I need to speak to support within my organisation. We're just a small family business so don't have an IT department.</P><P>Please can anyone give me some help.</P> Sat, 27 Apr 2024 09:57:26 GMT https://business.forums.bt.com/t5/Email-and-hosting/Btconnect-com-email/m-p/91459#M13262 Marydoll 2024-04-27T09:57:26Z