topic Re: btconnect.com - unable to access master account in Email and hosting

btconnect.com - unable to access master account

lnjxc02 — Fri, 28 Jun 2024 12:07:00 GMT

I’m a BT employee and have a number of btconnect.com email addresses that my family use.

When I log into the BT business page I'm asked to start a migration process for which I need an account number.

Unfortunately my BT.com account number is not recognised so I'm effectively locked out of my master account.

Any help you can offer will be greatly appreciated.

Re: btconnect.com - unable to access master account

AdamC — Tue, 02 Jul 2024 11:36:16 GMT

Hi,

I am sorry for the issues. If you can message me privately I can take all the details you have and assist.

Thank you

Adam

Re: btconnect.com - unable to access master account

samuel898 — Fri, 05 Jul 2024 11:27:34 GMT

@lnjxc02 wrote:
I’m a BT employee and have a number of btconnect.com email addresses that my family use.
When I log into the BT business page I'm asked to start a migration process for which I need an account number.
Unfortunately my BT.com account number is not recognised so I'm effectively locked out of my master account.
Any help you can offer will be greatly appreciated.

I am also facing the same issue. Have you got the answer? If yes please share it with me. I urgently need help. And thanks for sharing this post.

Best Regards,
Samuel898

Re: btconnect.com - unable to access master account

AdamC — Mon, 08 Jul 2024 07:27:13 GMT

Hi,

I am sorry for the issues you have faced. If you can privately message me I can take your details and assist.

Thank you

Adam